Email and Chat Support Specialist – Remote / Entry Level: As a dynamic communicator, you’ll engage with customers through email and chat, providing timely and effective solutions. Your role involves understanding customer needs, resolving inquiries, and enhancing satisfaction. Collaborate with the marketing team to relay feedback and insights, contributing to strategic improvements. With a focus on empathy and clarity, you’ll ensure a seamless customer experience, fostering loyalty and trust. Join us to grow your skills in a supportive, remote environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.