Customer Chat Support Specialist – Tutoring: Engage with students and parents through live chat to provide exceptional support for tutoring services. Address inquiries, resolve issues, and guide users in navigating educational resources. Collaborate with tutors to ensure seamless communication and enhance the learning experience. Maintain a positive, empathetic, and professional demeanor while managing multiple conversations. Utilize problem-solving skills to deliver quick and effective solutions. Stay informed about tutoring programs and updates to offer accurate information. Contribute to a supportive and enriching educational environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.