Chat Support Specialist: As a Chat Support Specialist, you’ll be the friendly face behind the screen, assisting customers with inquiries and resolving issues efficiently. Your role involves providing prompt, accurate responses, ensuring customer satisfaction, and maintaining a positive brand image. You’ll collaborate with team members to enhance service quality and contribute to a seamless customer experience. Strong communication skills, empathy, and a knack for problem-solving are essential. Join us to make a difference in customer interactions and build lasting relationships.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.