Live Chat Customer Support Specialist (No Phone) – Plant Nursery: Engage with plant enthusiasts through live chat, providing expert guidance on plant care, selection, and troubleshooting. Assist customers in navigating our online store, ensuring a seamless shopping experience. Respond promptly to inquiries, offering personalized solutions and fostering a positive connection with our brand. Collaborate with team members to enhance customer satisfaction and share insights for continuous improvement. Embrace a passion for plants and a commitment to exceptional service in a dynamic, growth-oriented environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.