Online Customer Support Specialist – 100% Remote: As a digital problem-solver, you’ll assist customers with inquiries, ensuring seamless experiences. Engage with clients via chat, providing timely, accurate solutions. Your role involves understanding customer needs, troubleshooting issues, and escalating complex cases when necessary. You’ll maintain a positive, professional demeanor, contributing to customer satisfaction and loyalty. Embrace the flexibility of remote work while collaborating with a dynamic team. Strong communication skills and a passion for helping others are essential. Join us in delivering exceptional online support.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.