Remote E-Commerce Chat Coordinator (Entry Level) – Bakery: Engage with customers in a warm, friendly manner, providing real-time assistance for our online bakery. Address inquiries, resolve issues, and guide customers through their shopping experience. Collaborate with team members to ensure seamless service and maintain customer satisfaction. Utilize chat software to manage multiple conversations efficiently. Stay informed about our products and promotions to offer accurate information. Ideal candidates are detail-oriented, possess strong communication skills, and have a passion for delivering exceptional customer service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.