Remote Support Representative: As a vital part of our FinTech team, you’ll engage with customers to resolve inquiries and provide exceptional service. Your role involves handling chat interactions, offering solutions, and ensuring customer satisfaction. With a focus on clear communication and empathy, you’ll assist users in navigating our platform. No prior experience is needed; we provide comprehensive training. Join us to develop your skills in a dynamic, supportive environment, contributing to innovative financial solutions.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.